We are dispatching orders daily (Monday to Friday excluding bank holidays) and aim to answer all your queries within 24 hours. Order dispatch notifications are not sent for Royal Mail deliveries, however, are provided by DPD themselves directly. DPD will send tracking updates to your email address and mobile if you have provided these details to us during checkout, once we dispatch goods. One hour time slot allocation for delivery provided by DPD.
UK DELIVERY DISPATCH TIMES
We usually operate a same working day dispatch service on all orders placed before 3pm (Monday to Friday excluding bank holidays) using either Royal Mail or DPD local delivery service. Same working day dispatch is subject to order volume at the time of ordering.
ROYAL MAIL DELIVERIES:
Goods dispatched via Royal Mail are sent via first class delivery service and usually arrive within 1 to 3 working days after dispatch normally and will require a signature on delivery. Weekends and bank holidays are not classed as working days.
ROYAL MAIL COVID 19 DELAYS
Please allow extra time for Royal Mail to deliver your goods to you as they have been heavily impacted by the decrease in workforce and increase in parcel numbers. Some areas are more impacted than others with delays, but Royal Mail are addressing these problems and are looking to decrease any delays when all staff are back to work .
Goods dispatched via DPD usually arrive within 1 working day after dispatch (98% of the time) to mainland addresses. Deliveries by DPD are usually made Monday to Friday only and a signature will be required on delivery in most cases.